The Importance of Social Customer Service

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In route to the office this morning I thought this a great idea for our blog. Customer service. Every morning we have a sales team meeting emphasizing the importance of taking and making those calls to you our customers and interested customers, and the team eats it up. The meeting's are great because Sarah E. the sales team manager stresses the positive and leads a supportive ear for our sales reps, which in turn encourages them and all around makes your call in experience a pleasant one.
I value the importance of customer service. I refer my friends and acquaintances to a great customer experience and product. I will drive for miles for a great customer experience.

"People that have a positive experience with a company's customer service department will likely tell two or three others about their experience, according to Consumer Affairs website. Therefore, quality customer service can be a source of promotion for organizations. Contrarily, a person who has a bad customer service experience will likely tell between nine and 20 people." - chron.com

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